Ugam specializes in offering open ended coding in multiple languages in–house through a single source to streamline the coding project process and enhance delivery efficiencies and project effectiveness.

With our expertise in Ascribe™ and our specialist domain experts, we understand and code open–ended responses (verbatims) with ease and accuracy, adhering to the standards of our clients.

Our team does over 1 million verbatim responses a month across several verticals including financial services, consumer packaged goods, and automobiles.

We recognize that coding such verbatim responses is often subjective and contextual and so we ensure that our coders have excellent comprehension skills, as well as the ability understand the socio–economic, political, historical, and geographical backgrounds of the respondents.

Our team of coders also includes medical coding specialists who can interpret and accurately categorize responses from doctors and healthcare specialists.