Online data collection interviewers in both Mumbai and London are identically trained to the best standards of market research practice. We believe that smart, well–trained and motivated interviewers are the most important element of a quality CATI Centre.

We are committed to maintaining the highest CATI and online survey research (online data collection) standards. The presence of native language speakers from around the world also allows us to have among the best quality checking procedures that can be performed universally from a single site.

We have a senior Quality Manager based in London along with a dedicated online data collection training team in Mumbai. Both centers operate to the codes of conduct of The UK Market Research Society and ESOMAR.