A leader in providing market research outsourcing solutions, Ugam Research is also amongst the world’s leading international data collection experts with centers in London, UK, and Mumbai, India, offering high quality online data collection, CATI, online & mixed–mode research solutions in English and multi–language studies across B2B, Healthcare and consumer markets.

From French to Farsi, Polish to Portuguese, we work in over 25 international languages using only native language researchers, with significant experience in large multilingual, multi–country projects specializing in hard–to–reach respondents, whether businesspersons, decision makers, medical professionals or consumers.

Senior managers are seasoned practitioners of international market research with well over 100 years of combined experience working in this demanding environment.

We understand the importance of keeping multi–country data collection–whether CATI or online – as tightly controlled as possible and dedicate a single point of contact based in London for clients and for internal project management.

Ugam’s two centers have a combined capacity of 200 seats and use the same state–of–the–art data collection platforms (Dimensions™ and Confirmit™) and feature robust telephony infrastructure.

London and Mumbai centers work in parallel, in real time, allowing management and quality control to be standardized across both sites, operate to common processes and procedures, overseen by a single client facing Project Manager. Online data collection interviewers in both Mumbai and London are trained to the very highest standards of market research practice.

We can advise on a range of methodologies from stand alone CATI, CATI recruitment to online studies, mixed CATI and online (mixed–mode research) as well as purely online data collection studies. Our experience means we can help on panel and sample provision from around the world, including our own specialized panel.