Knowledge Process Outsourcing (KPO) – Generation Next
Mr. Mihir Kittur, COO, Ugam Solutions was invited by Nasscom to speak at the seminar ‘Knowledge Process Outsourcing (KPO) – Generation Next’ held in Chennai on 16th September 2005.
With the maturity of the ITES–BPO industry, vendors have been increasingly looking at opportunities to move up the value chain.
The event revolved around Knowledge Process Outsourcing or offshoring of higher–end services being the new growth driver for the ITES–BPO industry.In attendence were the top brass from ITES–BPO and IT Software companies and companies engaged in high–end services within the broad classification of KPO.
With the maturity of the ITES–BPO industry, vendors have been increasingly looking at opportunities to move up the value chain.
The event revolved around Knowledge Process Outsourcing or offshoring of higher–end services being the new growth driver for the ITES–BPO industry.In attendence were the top brass from ITES–BPO and IT Software companies and companies engaged in high–end services within the broad classification of KPO.



