Chief Executive Officer
Sunil is one of the co–founders of Ugam Research Solutions, India’s pioneering provider of market research operations solutions to the global market research industry. As Chief Executive Officer, Sunil has overall responsibility for developing and delivering, the long–term vision & strategy for the company. He is actively involved in new business development, key client relationship management, talent management, and spearheading Ugam’s globalization initiatives. He brings with him a rich and varied 19 years of experience in Indian and international business. Sunil’s immediate past assignment was establishing Sakura Capital India Limited, a joint venture between his family owned KVS group and The Sakura Bank, Japan. As Head of Corporate Advisory Services, his main responsibility was advising Japanese companies on their entry strategy into India.Sunil is a graduate from the Pennsylvania State University, where he graduated with distinction with a Bachelor of Science Degree in Electrical Engineering. He is a charter member of The Indus Entrepreneurs (TiE), a member of ESOMAR, and represents Ugam in CASRO, the Indo American Chamber of Commerce, and National Association of Software & Services Companies (NASSCOM).
Chief Marketing Officer
Based in New York, USA, Madhav is responsible for sales, business development and marketing in Ugam. He brings with him 15 years of experience in Finance and Business Development. Prior to Ugam, he headed the Treasury and Administration functions of Sakura Capital India Limited. He is a partner of the KVS group.Madhav holds a Bachelor of Science degree in Chemical Engineering and a Bachelor’s degree in Economics (Finance) from The Wharton School, University of Pennsylvania.
Chief Operating Officer
Mihir is a co–founder of Ugam Solutions Pvt. Ltd, India’s pioneering provider of outsourced solutions to the global Market Research Industry. As part of the leadership team, Mihir plays a crucial role in shaping, and executing upon, Ugam’s strategy. As Chief Operating Officer, Mihir is the architect of Ugam’s world–class systems and processes, including the various proprietary tools, software solutions, and workflow management systems at Ugam. He also oversees the day–to–day operations at Ugam’s Indian delivery centers. Immediately before Ugam, Mihir was a strategy consultant with Avalon Consulting, one of India’s leading strategy consulting firms, where he worked on various engagements spanning corporate strategy, performance improvement and ecommerce.
Mihir has a Masters in Business Administration (MBA) from K.J. Somaiya Institute of Management, Mumbai, and a graduate from Gogte Institute of Technology, Belgaum where he graduated with Bachelors degree in Electronics and Telecommunication Engineering. Mihir is an active speaker and has spoken at various domestic and international forums on Market Research and Business Process Outsourcing (BPO).
General Manager, Europe
Jackie has over 23 years of experience in the field of Market Research operations. Her experience spans healthcare, B2B and consumer data collection. She previously worked with GFK NOP as a Telephone Centre Manager, managing English and International data collection. Jackie joined Ugam just before the London office was started in 2007. Since joining Ugam, Jackie has set up the quality, training and recruitment processes for the London and Mumbai CATI teams. As General Manager – Europe, Jackie plays a crucial role by ensuring that the team in London is fully aligned to the organization’s commitment of providing world-class service and meeting client needs.Jackie is also a full member of ESOMAR and sits on the IQCS (Interviewer Quality Control Scheme) Council.
Vice President, Finance and Administration
Irfan oversees the functions of Finance and Accounts, Legal and Administration at Ugam. He has over 12 years of extensive and diverse experience in the field of Finance and Accounts.Prior to Joining Ugam in September 2006, Irfan has worked for companies like Monsanto and Hutchison Essar, where he has successfully handled varied assignments of increasing responsibilities in Finance and Accounts, across multiple countries including Singapore and Indonesia.Irfan is a qualified Chartered Accountant and Cost Accountant from India.
Vice President and Chief Talent Officer
Dharmesh has been with Ugam since inception, handling the operations of Data Processing services and now he heads the Talent Team at Ugam. As Chief Talent Officer, Dharmesh is responsible for all Recruitment, Training and Employee Engagement. He has over 19 years of experience spanning across Engineering, Advertising and Operations careers.
Dharmesh is a Mechanical Engineer from Mumbai with Post Graduation in Marketing & Advertising
Vice President, IT
Vishal has overall responsibility of the day – to – day management of IT Infrastructure and ISMS at Ugam. He has over 13 years of experience, which includes working with organizations like Travelex, Marico & Tata’s. He has various technical certifications under his belt like ITIL, CCNA, MCSE, MCNE, CNE & CLP.
Vishal holds a Bachelor’s degree in Physics.